Operations Manual

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San Diego Workforce Partnership
Operations Manual

The Operations Manual brings together the detailed requirements, instructions and guidelines for performance of contracts with the San Diego Workforce Partnership, Inc. (Workforce Partnership). The purpose of the Operations Manual is to assist One-Stop Operators and Managers and contracted Service Providers to successfully fulfill contracts and comply with appropriate requirements and standards set forth by the Workforce Partnership.

The following chapters are contained in the San Diego Workforce Partnership Operations Manual:

I.			Introduction
II.			Contract Administration
III.			Property Management
IV.			Part I: Chapter 4 Adult and Dislocated Workers Program Activities
IV.			Part II: Chapter 4 Youth Program Activities
V.			Participant Tracking and Reporting System
VI.			Financial Management
VII.			Workforce Investment Act (WIA) Eligibility Certification Process
VIII.			Monitoring
IX.			Equal Opportunity and Nondiscrimination
X.			Program and Criminal Complaint Policy and Procedures
XI.			WIA Performance Measures

San Diego Workforce Partnership
Operations & Informational Issuances

The purpose of these issuances is to promptly provide to One-Stop Operators, Adult and Youth Program Service Providers any changes, updates and/or information related to the operation of Workforce Partnership-funded programs.

Operations Issuances - For changes in rules, policies, and/or procedures that are an addition or revision to the Operations Manual.

ISSUANCE DATE	OPERATIONS ISSUANCE #	SUBJECT
7/21/10	2011-03	Operations Manual Revision: Chapter VI - Financial Management
7/13/10	2011-02	Priority of Service for WIA and ARRA Funded Training and Supportive Services
7/8/10	2011-01	Youth Program WIA/ARRA Eligibility - Frequently Asked Questions
6/23/10	2010-13	Revision to Contract General Revisions
6/7/10	2010-12	WIA Title I 2010 Low-Income Guidelines
5/28/10	2010-11	Adult and Dislocated Worker Work Experience Policy and Procedures
5/13/10	2010-10	Operations Manual Revision: Chapter V, Participant Tracking & Reporting System
4/8/10	2010-09	American Recovery and Reinvestment Act (ARRA) Section 1512 Reporting Requirements
2/11/10	2010-08	One-Stop Career Center Program Year 2009-2010 Performance Policy
2/2/10	2010-07	Equal Opportunity is the Law Poster Supplement
1/21/10	2010-06	FY 2008-2009 Audit Requirements & Questionnaire
11-20-09	2010-04	Suspension of Employment and Training Funds to ACORN and any affiliates, subsidiaries or allied organizations
10/23/09	2010-03	Operations Manual Revised Chapter IV, Part I - Adult and Dislocated Worker Program Activities
8/27/09	2010-02	Workforce Investment Act (WIA) 2009 Summer Youth Employment Program (SYEP) Policy and Guidance - Transitioning Youth From SYEP
7/22/09	2010-01	2009 Summer Youth Employment Program Policy and Guidance
6/24/09	2009-16	WIA/ARRA Youth Program Classroom-Based Stipends and Wages Policy
6/19/09	2009-15	Operations Manual Revision: Chapter III - Acquisition and Property Management
5/22/09	2009-13	Non-Custodial Parent Referral Program Guidelines
5/18/09	2009-12	Hire-A-Youth Summer Employment Program Eligibility Certification Manual
4/8/09	2009-10	WIA Adult and Dislocated Worker Removal of Priority of Service for Individual Training Accounts
3/27/09	2009-09	Unlikely to Return Expansion
2/2/09	2009-07	Youth Individual Training Account (ITA) Policy and Procedures
12/17/08	2009-06	WIA Integrated One-Stop Career Center Network Eligibility Certification Manual
11/14/08	2009-05	Program Grievance and Criminal Complaint Policy Notice
11/4/08	2009-04	FY 2008-2009 Audit Requirements and Questionnaire
9/22/08	2009-03	Biennial WIA One-Stop Career Centers Self-Assessment
8/8/08	2009-02	Operations Manual Revision: Chapter VII - WIA Eligibility Certification Process - 200% LLSIL Update
5/5/08	2008-11	Technical Assistance Fund Guidelines and Application for Youth Program Service Providers
4/11/08	2008-10	Operations Manual - Chapter VII Update - Workforce Investment Act (WIA) Eligibility Process
2/15/08	2008-09	Operations Manual - Chapter IV Update - Part II Youth Program Activities
2/15/08	2008-08	Operations Manual - Chapter IV Update - Part I Adult and Dislocated Worker Program Activities
10/31/07	2008-06	FY 2006-2007 Audit Requirements & Questionnaire
8/01/07	2008-03	Higher Demand Occupation List for Individual Training Accounts (ITA)
9/17/07	2008-02	Leveraged Resource Contribution Requirements
5/08/07	2007-19	Operations Manual Revision: Chapter III - Property Management
11/07/06	2007-11	Third Party Connectivity Policy
10/19/06	2007-10	News Media Policy
10/19/06	2007-09	Revised Multmedia Release Form
10/04/06	2007-07	Update to Worker Adjustment and Retraining Notification (WARN) Requirements
10/02/06	2007-06	FY 2005-2006 Audit Requirements and Questionnaire
8/21/06	2007-05	Workforce Investment Act (WIA) Youth Credential Attainment Rate Performance and Procedures
8/01/06	2007-03	Operations Manual Revisison: Revised Chapter IX - Equal Opportunity and Nondiscrimination Policy and Complaint Procedures
8/08/06	2007-02	Customized Training Policy and Procedures
6/19/06	2006-14	Operations Manual Revision: Chapter II - Contract Administration
5/03/06	2006-10	Operations Manual Revision: Chapter X - Program and Criminal Complaint Policy and Procedures
2/24/06	2006-08	WIA Participant Exclusions from Performance Measures
3/01/05	2005-18	WIA Allowable Costs
12/17/04	2005-15	Operations Manual Revision - Chapter VIII - Monitoring
11/15/04	2005-14	WIA Adult Earnings Change Performance
7/08/03	2004-01	Workforce Investment (WIA Adult Credential Attainment Rate Performance and Procedures
10/25/02	2003-11	WIA Procurement Guidelines
6/12/02	2002-33	One-Stop Career Center Follow-up Policy
3/20/02	2002-29	San Diego Workforce Partnership Supportive Service Tracking and Documentation Procedures
12/04/01	2002-18	Procurement for Core, Intensive and Training Services for One-Stop Operators
6/12/01	2001-23	Operation Manual Revision: Chapter XI - WIA Performance Measures

Informational Issuances - For relaying information that does not change or revise the Operations Manual.

ISSUANCE DATE	INFORMATIONAL ISSUANCE #	SUBJECT
11-16-09	161	Holiday Payment Schedule of Contractor's Invoices for November and December 2009
9/16/09	160	Eligible Training Provider List (ETPL) Revised Policy
11/14/08	159	Data Element Validation Review
11/4/08	158	Holiday Payment Schedule of Contractors Invoices for November and December 2008
12/28/07	157	Minimum Wage Increase
10/31/07	156	Holiday Payment Schedule of Contractors Invoices for November and December 2007
10/31/07	155	Changes in Notification Procedures for Operations and Informational Issuances
10/04/07	154	Required Training for All Health and Human Services Agency (HHSA) Contractors